Knowledge Management
Preserving the past. Powering the future.
Information Challenges for Modern Utilities
Too often organizations rely on specialized knowledge that exists only in the minds of key employees. Disorganized information, undocumented processes, and lack of communication create information silos. This environment leads to inefficiency and introduces regulatory risk as team members lack access to critical information.
We Can Help
Document Siloed Knowledge
Transfer information from individual minds to make it accessible to your entire organization.
Regulatory Risk-Mitigation
Ensure compliance and reduce audit risk in the evolving regulatory environment.
Optimized Processes & Systems
Map and modernize legacy processes and systems to improve efficiency and communication.
Centralized Information
Consolidate inconsistent and duplicative information to increase cohesion.
Modernized Training
Increase team engagement and improve work quality with modern training solutions.
Change Management
Secure stakeholder buy-in to ensure positive return on invested time and capital.
Capabilities
SOPs & Documentation
Create detailed Standard Operating Procedures to ensure consistency across teams.
Compliance Strategy
Ensure regulatory compliance with tailored strategies that minimize risk and strengthen governance.
Process Improvement
Identify bottlenecks and optimize workflows for greater efficiency and enhanced performance.
Document Management
Streamline document management with secure systems that enhance accessibility and reduce risk.
SharePoint Development
Build customized SharePoint solutions to optimize collaboration and document management.
Multi-Modal Training
Develop engaging, multi-format training solutions tailored to your team's unique learning needs.
Change Management
Securing stakeholder buy-in to ensure smooth adoption of new systems and processes.
Knowledge Repositories
Organize critical knowledge into accessible, centralized repositories for improved information sharing.
Why work with CPI?
Utility Specialists
We are familiar with the unique challenges, organizational structures, and regulatory environments of North-American utilities.
Change-Management Experts
Change is never easy. We take a “people-first” approach when modernizing systems and processes to ensure stakeholder buy-in and long term adoption.
Values-Driven Organization
We hold ourselves to the core values of Sincere Integrity, Maximum Effort, Adaptability, and Absolute Ownership. These values inform every decision we make and every team-member we hire.
